General

Are you affiliated with Card Kingdom?
Yes, we are! Mox Boarding House is our retail division of the Card Kingdom family. Mox Boarding House is the name we operate all our retail locations as nat...
Tue, Jun 22, 2021 at 11:32 AM
I still have some questions, and can't find an answer!
We'd be happy to help you get in touch with the right person to answer more detailed questions! Just select the "Email Us" option in the Help...
Tue, Jun 22, 2021 at 1:07 PM
Privacy Policy
Mox Boarding House takes your privacy very seriously. We only use personal information collected on our checkout form for order completion and for contactin...
Thu, Jun 24, 2021 at 11:08 AM
Returns and Exchanges
All sales are final, no refunds or exchanges permitted, on the following products: All Magic: the Gathering Product All Blind Box and Randomized Product ...
Thu, Dec 2, 2021 at 2:31 PM
How do I contact Mox Boarding House about Marketing Opportunities?
Thanks for your interest in working with us! We love connecting on Marketing opportunities. Use the "Email Us" option in the Help & FAQ's...
Thu, Jun 24, 2021 at 3:05 PM
I'm a tabletop game designer and I'd like to get my game on your shelves!
Thanks for reaching out! We love our local game designers and would be happy to get information about your game to our Purchasing Team. Just use the "E...
Thu, Jun 24, 2021 at 3:30 PM
I want to work at Mox! Where do I apply?
We're thrilled that you'd love to join our Mox Boarding House team! Most frequently your local Mox Boarding House will have seasonal openings in t...
Thu, Jun 24, 2021 at 3:42 PM
Can someone else pick up my Buy Online, Pick-up In Store Order?
Yes of course! During checkout, just be sure to include their first and last name in the comments section. We check ID at time of pickup to verify your item...
Fri, Aug 20, 2021 at 2:39 PM
I need to make a change to my Buy Online, Pick-up In Store Order!
No problem! Just submit a help ticket, and include the order number and location. Our eCom team would be happy to help you make any necessary changes to you...
Fri, Aug 20, 2021 at 2:41 PM
How does Same-Day Delivery work?
Same-day delivery is an option for guests within 10 miles of a Mox Boarding House location, who would like to receive their products via courier service pow...
Thu, Dec 2, 2021 at 2:28 PM